1. The machine with 80W laser tube could not cut the 10mm acrylic, why?
To be sure that you settled the suitable power and speed for 10mm Arylic, we advise you to choose high power and low speed in the software. If you still can not get the solution, you can adjust the speed and power by pressing the control panel on the machine. Please pay more attention to the thickness of material, we advise you to choose the right power and speed for your material.
2. We always did not get the finest laser line for our processing, why?
First, we think you did not get the right Focal Length for the work piece, you can find the square acrylic piece (39mm * 39mm, 40mm * 40mm and 41mm * 41mm) with the machine, and following the instruction in our videos.
Second, please adjust the laser route from the laser tube to the material, the laser beam must hit in the middle of the mirrors and go through the lens, then fire on the material.
Third, you should check if the mirrors and lens are dirty, which will affect the reflecting. Forth, you should change your mirrors and lens if there is any problem with the quality.
3. There is no any laser when we power on the machine and press "laser" on the machine, why?
First, to check if there is any crack on the laser tube;
Second, to check every connector on motherboard, laser power supply, laser tube and so on;
Third, to check if there is anything wrong with the laser power;
Forth, to check if there is any single transfering from the motherboard to the laser power;
Fifth, to make sure there is not any problem with the laser route; Sixth, to check if there is any water flowing in the laser tube.